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Great Lakes Internet Tech Center

Troubleshooting Internet Explorer Settings

If you are having problems with Internet Explorer, but the tests during the installation process or from the Testing the Connection guide succeeded, there may be a problem with the configuration of Internet Explorer.

First check to make sure you are using the wireless connection, not dial-up, and make sure your home page and LAN settings are correct:

  1. Click Start.
  2. If you have Windows XP, click Control Panel, otherwise click on Settings and then Control Panel.
  3. If you have Windows XP AND you see a small blue link on the left-hand side of the control panel that says "Switch to classic view", click on it.
  4. Double-click on Internet Options or Internet.
  5. First make sure your home page is set to what you want. If you are not happy with the web page that loads when you start Internet Explorer, you can change it on this windowYou may be happier with ours, which is http://www.greatlakes.net/If you wish to change it, delete the contents of the Home Page field at the top of the window and type the new location.
  6. Click on the Connection tab at the top of the window.
  7. Make sure that Never Dial a Connection is selected. It is located under the white box in the middle of the windowIf you do not have a white box, you must obtain an update CD from us, or download a new version of Internet Explorer.
  8. Click on the button at the bottom of the window labeled LAN Settings.
  9. If any of the boxes are checked, uncheck them.
  10. Click OK at the bottom.
  11. Click OK again.
  12. Close the control panel.
  13. Open Internet Explorer and try browsing again.

If things are still not working proceed to Troubleshooting Internet Explorer Security and Privacy Settings.